5 Things Every Security Guard Should Know

Introduction

Security guards play a vital role in protecting people and property, and they must be well-trained and prepared for anything. Here are five things that every security guard should know:

1. Security Procedures and Protocols

Security guards must be familiar with all security procedures and protocols for their specific workplace. This includes knowing how to respond to different types of emergencies, such as fires, medical emergencies, and active shooters. They should also be trained on how to use any security equipment, such as cameras, radios, and weapons.

2. Communication Skills

Security guards must have excellent communication skills in order to effectively interact with the public, other security guards, and law enforcement officers. They must be able to clearly and concisely report incidents, give directions, and resolve conflicts.

3. Observation Skills

Security guards must be able to observe their surroundings and identify potential security risks. They should be able to spot suspicious activity, such as people loitering or attempting to enter restricted areas. They should also be able to identify and report any hazards, such as broken glass or wet floors.

4. Physical Fitness

Security guards must be physically fit in order to be able to perform their duties effectively. They may need to be able to run, climb, or restrain individuals. They should also be able to withstand long hours of standing or walking.

5. Customer Service

Security guards must be able to provide excellent customer service, even in difficult situations. They should be polite, respectful, and helpful to the public. They should also be able to defuse conflicts and resolve issues peacefully.